Particular Conditions of Sale

1/ The client acknowledges to knowing, when placing the order, the particular conditions of the sale as indicated on the screen (name, price of item, quantity, color, details of the products, cost of services, etc. ) and expressly accepts them without reservation. Order placement and confirmation by the customer signifies full and complete acceptance of the particular conditions of sale, only applicable to the order.

2/ Order

The client places an order by clicking on the “add to cart” button. The order is added to a total that includes all items confirmed by the client and which can be accessed by clicking on the “Check-out” button. The automatic registration systems of MENCÍA MEIX S.L. serve as proof of the nature, content and date of order.

3/ Order

Confirmation MENCÍA MEIX S.L. confirms the acceptance of its order to the client via email. The sale will not be finalized until the company MENCÍA MEIX S.L. confirms the order. MENCÍA MEIX reserves the right not to accept an order for any particular reason such as product supply, problems concerning the order received, an unusual or uncommon order or a foreseeable problem concerning its delivery. MENCÍA MEIX S.L. will inform the client of this. Additionally, ownership of the goods will not be fully transferred until the company MENCÍA MEIX S.L. receives the amount due by the client.

4/ Delivery

Terms The client will choose the place of delivery of the goods when placing the order. MENCÍA MEIX reserves the right to use all necessary means for delivery of products in the address indicated by the customer.

5/ Delivery time

Deliveries are made within approximately 10 working days. If an item is not in stock at the moment the order is placed, we will let the client know and we will confirm the date when it will be made available again or we will propose an equivalent substitute product.

6/ Delivery cost of and receipt of orders

Shipping costs are free of charge within Peninsular Spain. The shipping costs to all other locations will be indicated during the billing process. All events such as, force majeure, accident, strike, administrative decision or transport strike that causes the shipping to be delayed, prevented or makes its supply exorbitant, is, by express agreement, a suspension or termination clause of the obligations of MENCÍA MEIX S.L., without compensation in benefit of the client if the event takes place for longer than 15 days. Under these circumstances, the client will be exempt, complete and automatically, of his or her obligations regarding the order.

MENCÍA MEIX S.L. will inform the client through any suitable means on the same day that the event takes place so that the client can freely cancel any pending orders by postal mail or e-mail once notified of the event.

When the delivery of the goods to the client cannot be made due to reasons pertaining to the client, MENCÍA MEIX S.L. reserves the right to bill the client preparation costs of 15 euros (including VAT).

7/ Shipping Company

Deliveries will be made by MRW during normal business hours. Select a shipping address whereby a person will be able to receive the package.

8/ Price

All prices are quoted in euros and include VAT. The price billed to the client is the price indicated in the order confirmation sent by MENCÍA MEIX S.L. Payment of goods and services is made by credit card on a secure server environment of our supplier or by bank transfer.

9/ Product Specification

The photographs showing the products are provided for indicative purposes. The differences between pictures and products can only be minimal and do not affect the essential characteristics of the products. The color of the products in the virtual store may differ from the actual product color.

10/ Private Security (National Committee for Information Technology and Liberties)

MENCÍA MEIX S.L. is obliged to protect your private information. Personal data collected during your connection to our commercial site will be used only to process your order. We will not sell, lease or disclose your personal information to any person (or third parties).

11/ Requested information

When ordering through the site www.Mencí, you agree that MENCÍA MEIX S.L. use personal data about you, as submitted by you or collected through the use of the site.

These data (names, e-mail address, mailing address, credit card number with expiration date, etc…) are necessary so that we can process your orders.

12/ Protection of personal data

Orders (containing the account information) are placed through a secure server. The SSL security protocol encrypts all typed information before it is sent to us. Furthermore, all message transmissions are protected against unauthorized access by third parties.

13/ Warranty

The client will benefit from the legal warranty of hidden flaws or defects in the products sold. All our products are handmade and may have small imperfections that should not be considered manufacturing defects. However, the warranty is void if failure or damage due to improper handling occurs.

14/ Intellectual Property

When you connect to the Internet site created by MENCÍA MEIX S.L., owner of all pertaining intellectual property rights, the customer may not copy or download all or part of its content without the express prior authorization of MENCÍA MEIX S.L.

15/ Return Conditions

MENCÍA MEIX S.L. does not accept the return of personalized handbags. The return of non-personalized handbags can be made within a limited period of 15 days from the receipt of shipment, by following the steps below:

1. Send a message to info@Mencí requesting a return.

2. We will pick up the bag the next day.

3. As soon as we receive the handbag, we will refund you.

4. The cost of return is 5.38€ resulting from the shipping charge.